***GENERAL QUESTIONS
What is VERAET?
VERAET is a leader in luxury watch care products. Its mission is to develop superior products, as well as contributing to green earth initiatives and supporting worldwide charities. Founded in 2009, VERAET has seen rapid growth in the watch marketplace. In 2012, VERAET will release a new series of athletic, luxury based apparel.
How do you pronounce VERAET?
VERAET is pronounced "VER-RAY."
How do I contact customer service?
Our support team can be contacted here. At this moment, we have limited phone support. 99% of our inquiries are addressed via email and/or phone calls are returned within 24 hours.
Do you ship internationally? Do you offer special pricing for those looking to order out of the USA?
Yes. Veraet has shipped to over 23 countries. Some countries have duties taxes for imported goods exceeding a certain value. To help offset this additional expense, please contact us here and we will give you special pricing. We would rather have your business than not!
Do you have any dealers who carry your products?
Yes. To get an up-to-date list of current dealers, please visit our page here.
***AUTHORIZED DEALERS
Are there authorized dealer opportunities with VERAET?
Yes. Please apply here, if you are interested in offering VERAET products to your customer base.
***WATCH CARE PRODUCTS
How does Watch Spray compare to soap?
Watch Spray is a safer, cleaner alternative designed to beautify your watch by gently cleaning all metals and crystals (safely). Hand/body soap contains glycerin that is more ideal for skin, not metals and crystals. Dish or detergent-based soap acts as an ultimate degreaser and is more intended for general cleaning such as dishes, outdoor furniture, tables, etc. In the kitchen, it strips all oils from your pans.
Is Watch Spray safe to use on all watches?
Watch Spray is safe to use on all watches that are water resistant.
Is Watch Spray safe to use on anti-reflective, sapphire crystals?
Yes. Watch Spray is safe for all crystals and cleans them remarkably.
What is the difference in Watch Cloths and Microsilk HD2?
Watch Cloths are thicker and absorb water more effectively. However, Microsilk HD2 is the softest watch cloth that does a remarkable job of wiping oils and fingerprints from the watch. Both cloths complement each other well.
